Travel Professionals International
Hear what people have been saying about our TPI Agents.
“I have used numerous travel agents throughout the years, but Heather and the service she provides stand alone. Although I am internet-savvy and typically book all of my business travel on my own, I like dealing with a professional when it comes to personal travel. There's nothing like a hands-on approach when it comes to understanding a resort, the good, the bad, the advantages, the disadvantages etc. Heather's knowledge is excellent and she provides you with valued opinions to help with the decision making process. Who wants to spend thousands of dollars to be unfortunately 'surprised 'when you arrive at the hotel of what was supposed to be a dream vacation? Her service is absolutely excellent. I deal in customer service on a regular basis and fully appreciate her service attributes. If you send her an email, you're pretty well guaranteed to get a reply within minutes. I wouldn't hesitate to recommend her to anyone of my friends or family.”
- Barb, Quebec
“Hi there Heather, There are no words to say how awesome you are. You get the best price, best hotels, the best of everything. I never hesitate to give your name to family and friends You truly are the best ”
- Deb Lucas, Ottawa
“Heather, We want to thank you for helping us plan our Honeymoon! Our trip was more amazing than we could have imagined. Thank you for recommending such a beautiful resort. When we were searching for our destination, you were always there to answer all of our questions and you made the experience of planning our trip a great one! I always recommend you to my friends and family and we will definitely be contacting you for all of our future trips! Thanks again!!”
- Tom & Amanda, Ontario
“Hey there Heather, we would like to wish you a very Happy and Successful 2010! We would also like to take this opportunity to thank you for all that you do when booking our trips. We always depend and trust you to send us on vacations that we’re going to enjoy and so far they’ve all been winners. The extra little courtesy’s that you take care of when booking a trip for your clients like the helpful little booklets and information packages that you send out are nice, informative and always appreciated. We also can’t stress enough how much we appreciate how quick you are to respond to a phone call or an email, answering any and all of our questions, silly or not, that kind of service goes a long way! Looking forward to booking our next trip (soon) and future trips through you. Thanks again,”
- Denis & Debbie, Quebec
“Anna! Everything was a DREAM! The flight was perfect - no delays - no stress and the cruise was great! Coming home, I even changed my flight and went through JFK and there were no problems there either. Thank you so much for helping with this trip. It went smoothly and was perfectly organized. I am ready to do it again!! Thinking about taking a European holiday in the summer....Italy or Spain....can't wait!”
- First cruise, 5 day Bahama cruise with Carnival
“GRAND SUNSET PRINCESS ALL SUITES, MAYAN RIVIERA Hi Sue, Happy new year!! I got back on New Years day so was not impressed with the weather you had waiting for me here!!! Next time I would like to upgrade to ensure nice weather at home as well ok? I had a great trip, the weather was good (10 of 14 days sunny and hot). The resort is very nice, only a couple of years old so very new and well maintained. It was huge and fancier than I am used to but I enjoyed all the upgrades I made. My room was on the third floor of a three flooor building and I was facing the sea. Sunrise came through my balcony doors and with the screen closed I could listen to the waves all night. The room was large and well appointed, I had 2 jaccuzzi's!!! One in the bathroom and one on the balcony. The beach was nice though a little rocky in the water but no big deal. The resort was a 13 dollar cab ride from Playa del Carmen with its restaurants and clubs so I went into town 3 times to walk around and take pictures. Sunwing was there all along with a rep at the airport to greet us and take us to the hotel, they have an office at the resort with reps there every day and were ontime to pick me up to go to the airport. There were lots of excursion choices available to see mayan ruins or swim with dolphins, fish or snorkel. I took a trip to Coba a mayan city and also Tulum a Mayan site on the coast. Both good trips interesting and informative. I did not go to Chichen-itza which was a three hour bus ride away. It just did not seem right to spend time in a bus. All in all very satisfactory Sue, thanks again for your help. If you need any sunrise pictures let me know I will send you some. ”
- Peter Speak
“Barcelo Maya Tropical Beach - Riviera Maya, Mexico OMG our resort and trip was better than I had ever imagined it could be! the resort and the best day/westjet reps were so nice! Everything was absolutely awesome, we will be going back to the exact same place hopefully sooner rather than later! Totally great, awesome food, facilities, rooms, services etc.!!! Kids loved the pools and kids club, we went on a day excursion to Xcaret and that was great as well. I would reccommend it to anyone with children. Thank you very much for everything.”
- Jessica
“Good morning Heather.... Thanks for great service and assistance.....I look forward to booking future travel with you. Happy New Year 2010! Cheers... Melva ”

“CARL!!!! I hope your doing great!!! I don't know if Adam told you or not....BUT U HOOKED US UP AWESOME-LY .....NOT A WORD...BUT IT DESCRIBES HOW I FEEL! ;) We absolutely LOVED the "Valentin Imperial Maya" (In Mayna Riviera, Mexico) for our honeymoon!!! It was exaactly what we wanted!!!....5 star, high maintenance for a diva like me, relaxing, food was greatttt, not too busy with people, the upgrade on the room at the top floor was wicked awesome too!!!!!! What i'm trying to say is...You are the bomb!! And we had a wonderful time! So thanks tons for helping us & we are excited to book with you every year!!! MERRY CHRISTMAS!!! ”
- Sarah and Adam
“Hey Lynn, Many thanks for all your work on helping us put together a magical family vacation. The personal touch was appreciated on our end and made us confident everything would be in order. Needless to say, we will be in touch for any future trips and more importantly will highly recommend you to friends and family. As an added bonus,a credit showed up on our account midway through. Thanks for whatever influence you had on that and for the generous gift of yours. Royal Caribbean was an excellent cruiseline for our needs. Ports of call on this itinerary were excellent and the weather outstanding. ”
- Rob Longley

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