Travel Professionals International
Hear what people have been saying about our TPI Agents.
“We had a fabulous trip and Lana was excellent in explaining all the details as well as sending info in an email, which was very helpful as it was our first trip going on a hot destination. Thanks Lana and looking forward to booking our next trip!”
- Shauna & John - Royal Decameron Complex March 2010
“Customer Feedback Form Wednesday, March 31, 2010 Your Travel Experience Trip Type Leisure Vacation Type Package Holiday : Ratings: Services of the tour operator 4 Service of the resort, cruise or hotel staff 5 Food choice and quality 5 Activities and entertainment 3 Overall impression 4 How well did this meet your expecations 5 Would you recommend this to others? Yes Additional Comments Excellent resort, very clean, tidy, and maintained. Beach cleaned daily, great. Our Service Ratings: Was your booking handled in a professional manner? 5 Did you find our service to be prompt and efficient? 5 How did you find our level of knowledge in assisting in your travel planning? 5 Would you recommend our service? Yes How can we improve our services to you? Additional Comments Leslie: Our vacation to the Dominican and stay at Bahia Principe-San Juan was excellent. We found the resort, staff, and facilities great. Room was clean and maid services top notch. Service areas, ie: lobby, walkways, and other places people gathered were continually being cleaned. Food at the buffy resturant had a food variety, hard not to come away from not being stuffed. In reading some people's reviews on the resort, the beach seems to have been a problem, I don't know how they can complain, the sand is dark, but that is natural for the northeastern Dominican, the beach was cleaned of seaweed, etc. on a daily basis. The idea of having the hudge sand bags to protect the beach and reduct wave surge was brillent, I found this as an amenity as compaired to an unsightly obstruction, as some people view it to be. The only draw back we found was the enternment, some evenings was enjoyable, others not so enteraining, but I guess they did the best with what was available. This was made up by the street dances after 11pm., great, we enjoyed. Leslie I would not hesitate in recommending this resort to anyone wishing a 4 star vacation. Thank you for looking after our vacation dreams, see you next year, keep us in mind for a special for approximetly the same time, for either Punta Cana or the Myan Revirea. Ed and Sandra ”

“Your service was great. I was very happy with the resort. Thanks for booking us such a wonderful resort. I will recommend your business to my friends and will be in touch in the future when I travel again. Mayan Riviera, March 2010”
- M.D.
“I know it's a much used phrase but you are "simply awesome".”
- Marie K
“Hi Heather We had a grand time @ the Sunset Princess !! We would recommend this to anyone. The food, the beach, the room and the facility were great. Thank you for working with us to make our girls' holiday everything we needed and more. all the best Brenda Mingo”

“Hi Got back last night and thought i would let you know how the trip was. Resort was nice although the front desk staff were not very friendly. alot of the staff could not speak english very well. It was a nice place, beach was excellent . Food kind of sucked as not mcuh of a vareity at all. Probably wouldn't go back to that resort, seemed like alot of older people. Liked Cuba and felt very safe there. thanks for your help ”
“Just a quick update on the vacation at the Iberostar Beach resort in Montego Bay, Jamaica: This is a fabulous resort! Only 2 years old, it is obviously spotless and beautifully maintained. Beautiful beach and pools. The restaurants alone are worth the cost of going there – we ate at the Japanese and steakhouse restaurants as well as the buffet, which changes its’ items daily. Imagine my eyes (not to mention my tastebuds) when you walk into the buffet and you can choose fantastic smoked salmon to start your meal! The bars serve premium brands of liquor and the Spanish wine is not shabby. For those who are concerned about security – all 3 properties, the Grand, Suites and Beach, are accessed by one main gate off the highway, so this is very safe. Thanks for suggesting this. We will do this again next year. Cheers, Harry ”
- Harry & Maureen G
“Hi Wendy,Just a quick note to thank you for our trip last week. The resort was fabulous, food was great and the accommodations were exactly as we had asked for !!Thanks Wendy for all of your assistance ! [We] really appreciated your efforts !! Regards,”
- M
“Where do we begin............ As first time cruisers we had no idea what to expect or how to even begin preparing for ourfirst sea adventure, after hearing of Wendy's praises through a friend we decided to give her a try...... she not only answered all our questions, got us the best cabin available for the best price but she also went into extensive detail regarding each port and ship we had inquired about. We just finished booking our third cruise and although we aren'tsure at this point how it could be any better than the last we are certainly anxiously awaiting 3 Dec 2009 when weset said for 10 days to the southern caribbean with Celebrity. Wendy also corresponded with a friend during hertour of duty in Afghanistan and helped her plan a dream vacation to Australia. Wendy's professional yet friendly down to earth personality coupled with her outstanding attention to detail ie(voucher for a bottle of wine) left in our state room :-)) really made for a fantastic start to our holiday. She is a gem and and a fantastic choice when searching for a cruise specialist to help plan your yearly vacation away. Thanks Wendy!!!! it's a real pleasure doing business with you, we look forward to the years of vacation planning ahead. Sincerely, ”
- Raylene & Nigel Charles
“Hello Wendy, Anyway... thank you again for setting everything up for me. I'll be sure to use your services again and pass on your name as you were a great help. ”
- J.L.

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